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Defect #15999

closed

Ignoring out of office emails

Added by Simon Whittaker over 10 years ago. Updated over 9 years ago.

Status:
Closed
Priority:
Normal
Assignee:
-
Category:
Email receiving
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Fixed
Affected version:

Description

With reference to issue #10607 which was a problem in redmine 1.4, we are seeing this issue in redmine 2.4 - the headers in the auto reply are:

From: User Name <>
To:
Message-ID: <>
Subject: Reply Re: test
Content-Type: text/html; charset="ISO-8859-1"
Content-Transfer-Encoding: 7bit
Content-Disposition: inline
Precedence: bulk
X-Autoreply: yes
Auto-Submitted: auto-replied

This is currently causing a loop of mail on updates to issues.

Please let me know if I can provide any more information.

Best wishes

Simon


Files

x-autoreply.diff (1.07 KB) x-autoreply.diff Skip 'X-Autoreply: yes' emails Karel Pičman, 2014-11-12 14:41

Related issues

Related to Redmine - Feature #11338: Exclude emails with auto-submitted => auto-generatedClosedJean-Philippe Lang

Actions
Related to Redmine - Feature #10607: Ignore out-of-office incoming emailsClosedJean-Philippe Lang

Actions
Related to Redmine - Patch #16190: Relax rejections based on Auto-Submitted headerClosed

Actions
Related to Redmine - Feature #13425: Ignore X-Autoreply mailsClosedMaxim Krušina

Actions
Actions #1

Updated by Jan Niggemann (redmine.org team member) over 10 years ago

  • Related to Feature #11338: Exclude emails with auto-submitted => auto-generated added
Actions #2

Updated by Jan Niggemann (redmine.org team member) over 10 years ago

  • Related to Feature #10607: Ignore out-of-office incoming emails added
Actions #3

Updated by Jan Niggemann (redmine.org team member) over 10 years ago

This should not happen, because r9924 already taks care of
'Auto-Submitted' => /^auto-/...

Actions #4

Updated by Toshi MARUYAMA over 10 years ago

  • Description updated (diff)
Actions #5

Updated by Toshi MARUYAMA almost 10 years ago

  • Related to Patch #16190: Relax rejections based on Auto-Submitted header added
Actions #6

Updated by Toshi MARUYAMA almost 10 years ago

  • Status changed from New to Needs feedback

Jan Niggemann (redmine.org team member) wrote:

This should not happen, because r9924 already taks care of
'Auto-Submitted' => /^auto-/...

Indeed.
Could you recheck?

Actions #7

Updated by Karel Pičman over 9 years ago

I've a problem that the header doesn't contain neither Auto-Submitted: auto-replied nor X-Auto-Response-Suppress: All but X-Autoreply: yes only:

X-Mailer: Winmail
X-WM-Report: autoreply
X-Autoreply: yes

Therefore Redmine processes such an email and consequently causes an email notification loop.

Actions #8

Updated by Karel Pičman over 9 years ago

A patch to skip emails with X-Autoreply: yes in the email header.

Actions #9

Updated by Toshi MARUYAMA over 9 years ago

Actions #10

Updated by Toshi MARUYAMA over 9 years ago

  • Status changed from Needs feedback to Closed

Karel Pičman wrote:

A patch to skip emails with X-Autoreply: yes in the email header.

Committed in trunk r13738, thanks.

Actions #11

Updated by Toshi MARUYAMA over 9 years ago

  • Resolution set to Fixed
Actions

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