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Feature #31109

open

Make the assignee more prominent in email notifications

Added by Go MAEDA about 5 years ago. Updated almost 4 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

I think the assignee's name in email notifications should be more prominent. Needless to say, an assignee is one of the important information to manage tasks or projects.

Currently, the assignee of the issue is already shown in a notification email but it cannot be found at a glance especially when the notification has a long note because the assignee is shown after the content of the note. As a result, it is difficult for recipients to pick emails of which the assignee is them, that is, the emails they should prioritize.

As a solution to the problem, I propose to add the assignee's name to labels text_issue_added and text_issue_updated as follows:

[Before]

  text_issue_added: "Issue %{id} has been reported by %{author}." 
  text_issue_updated: "Issue %{id} has been updated by %{author}." 

[After]

  text_issue_added: "Issue %{id} (assignee: %{assignee}) has been reported by %{author}." 
  text_issue_updated: "Issue %{id} (assignee: %{assignee}) has been updated by %{author}." 

[Example]

Issue #2 (assignee: Dave Lopper) has been updated by John Smith.

Issue #1 (assignee: none) has been updated by Redmine Admin.


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