Feature #3448
Add issue watcher that isn't a maintainer
Status: | Closed | Start date: | 2009-06-04 | |
---|---|---|---|---|
Priority: | Normal | Due date: | ||
Assignee: | - | % Done: | 0% | |
Category: | - | |||
Target version: | - | |||
Resolution: | Duplicate |
Description
My users often file forum threads etc instead of issue reports.
I then file an issue, but need to add them as a watcher.
However the issue add-watcher doesn't list normal users (as of svn 2669.). I believe it should, perhaps with maintainers first then normal users.
Related issues
History
#1
Updated by Adam Piotr Żochowski about 13 years ago
I have 60 thousand users. I can not have a simple dropdown of all potential users .
Maybe instead a manager should have a button on a thread ''Make this message thread into a trackable issue'', and preserve the creator (original message), while yourself have it as second message (the update, and expanding on why created from forum into issue).
I think this website, redmine.org itself, has also a lot of users and loading all of them to a dropdown is wasteful.
Kind regards
Adam Żochowski
#2
Updated by W Snyder about 13 years ago
Converting a message to an issue would be really nice, and I'd use it a lot. It doesn't 100% solve the problem though as I still get some email bug reports.
Alternatively, maybe a text box for the user name to add? It would be nice too to allow email addresses, but obviously that would be a lot more work. (This would let email issues to be entered into the database and the person replied to directly, without having to create an account for them.)
#3
Updated by Eric Davis about 13 years ago
Adam Piotr Żochowski wrote:
I think this website, redmine.org itself, has also a lot of users and loading all of them to a dropdown is wasteful.
+1, I've seen reports of a large select fields (10,000s items) crash browsers.
Here's another suggestion which I've talked about with other people. Add the ability to open an issue "As someone". Example:
Eric Davis (Manager) opens a new issue as W Snyder (non-member). Now since W Synder is the "author", issue updates will be sent to that user's email address.
#4
Updated by W Snyder about 13 years ago
+1: Add the ability to open an issue "As someone".
I would like that too, but note it needs the same select-from-large-list solution.
#5
Updated by Ammler _ about 13 years ago
Why not a "simple" textfield, where you can add the user to the watchlist?
#6
Updated by Jean-Philippe Lang about 10 years ago
- Status changed from New to Closed
- Resolution set to Duplicate
Same as #5159.