Connect 2 different Redmine ticketing systems, any tool?

Added by Young Kim about 1 month ago

Hello,
We have 2 different Redmines. 1 where we get our tasks and for commenting. 1 where we have to book the tasks and time expenses.
Is there a tool which can connect these 2 things easily?

Thanks in advance.

Replies (2)

RE: Connect 2 different Redmine ticketing systems, any tool? - Added by Bernhard Rohloff about 1 month ago

Hey Kim,
IMHO it's quite an unusual use case you have on your site. To me, it is not very clear what you would like to achieve.
Do you want to sync your logged time entries to both instances? Or do you just need a reference to an issue on our time logs.
In this case a custom field with for the other instances issue number could do the job. Perhaps you can describe your needs a bit more in detail.

Kind regards,

Bernhard

RE: Connect 2 different Redmine ticketing systems, any tool? - Added by Ivan Cenov about 1 month ago

Young Kim wrote:

Hello,
We have 2 different Redmines. 1 where we get our tasks and for commenting. 1 where we have to book the tasks and time expenses.
Is there a tool which can connect these 2 things easily?

Thanks in advance.

As I know, connecting two Redmine's is not possible by design.

However, you may try another approach. Create two projects
  • first is public where clients and general public will create issues and comment them afterwards.
  • second is private where will be stored sensitive information (times, billings).

Then for each issue in the public project you may create 'brother' issue in the private project. Both issues may be connected by a relation.

Yet another approach is to define roles, and for some of them to disable seeing and manipulating logged time records.

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