Feature #3660: Configurable subject of notification email for issue_add/issue_edit - Redmine

Feature #3660

Configurable subject of notification email for issue_add/issue_edit

Added by Don Pedro almost 10 years ago. Updated 2 months ago.

Status:

New

Start date:

2009-07-23

Priority:

Normal

Due date:

Assignee:

% Done:

Category:

Email notifications

Estimated time:

1.00 hour

Target version:

Resolution:

Description

Since Gmail is grouping emails into chains by their subject, it's very preferred that email subject will stay the same during all life of issue.
I.e., in /app/models/mailer.rb, in both issue_add() and issue_edit() email subject should not rely on issue status. I'm using:

subject "[#{issue.project.name} - #{issue.tracker.name} ##{issue.id}] #{issue.subject}"

Of course, it should be configurable per-user (something like checkbox "Gmail-friendly subjects" in email settings)

Related issues

History

#1 Updated by Burt Culver over 9 years ago

+1 - this would be great to be user configurable. Right now messages about tickets go all over the place in my gmail.

#2 Updated by Burt Culver over 9 years ago

Another option would be to set the In-Reply-To email header field with a consistent message ID. This may cause gmail to thread the issues even with different subject lines.

#3 Updated by David Paleino over 9 years ago

It would be really nice if this was implemented by keeping the Message-ID of the first mail (i.e. when the bug is opened), and using that with In-Reply-To and References in subsequent e-mails.

Also, it would be cool to organize comments as a real mail-thread, i.e. each with a Message-Id used by subsequent comments (maybe also adding a "Reply" link to the comments view?)

David

#4 Updated by Ling Li over 6 years ago

+1
I like the idea of customizable subject, as the current one is too long for me (I would like to remove the issue.tracker.name from the subject).

I also updated #603---it seems gmail doesn't use the Message-ID or References header (added in #1401).

#5 Updated by Toshi MARUYAMA over 4 years ago

Related to Feature #13111: New setting to include the status changes in issue mail notifications subject added

#6 Updated by Florian ROBERT about 4 years ago

#7 Updated by dumb blob almost 4 years ago

I'm as well raising my hand for having customizable subjects.

#8 Updated by Michal Kowalski over 3 years ago

#9 Updated by Anonymous about 2 years ago

I agree, this would be great.

#10 Updated by Marius BALTEANU 2 months ago

I've added a patch to #13111 that gives you the option to include or not the status changes in issue mail notifications subject.

#11 Updated by Don Pedro 2 months ago

Marius BALTEANU wrote: