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Feature #3660

open

Configurable subject of notification email for issue_add/issue_edit

Added by Don Pedro almost 15 years ago. Updated about 5 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Email notifications
Target version:
-
Start date:
2009-07-23
Due date:
% Done:

0%

Estimated time:
1.00 h
Resolution:

Description

Since Gmail is grouping emails into chains by their subject, it's very preferred that email subject will stay the same during all life of issue.
I.e., in /app/models/mailer.rb, in both issue_add() and issue_edit() email subject should not rely on issue status. I'm using:

subject "[#{issue.project.name} - #{issue.tracker.name} ##{issue.id}] #{issue.subject}"

Of course, it should be configurable per-user (something like checkbox "Gmail-friendly subjects" in email settings)


Related issues

Related to Redmine - Feature #13111: New setting to include the status changes in issue mail notifications subjectClosedGo MAEDA2008-02-04

Actions
Actions #1

Updated by Burt Culver over 14 years ago

+1 - this would be great to be user configurable. Right now messages about tickets go all over the place in my gmail.

Actions #2

Updated by Burt Culver over 14 years ago

Another option would be to set the In-Reply-To email header field with a consistent message ID. This may cause gmail to thread the issues even with different subject lines.

Actions #3

Updated by David Paleino over 14 years ago

It would be really nice if this was implemented by keeping the Message-ID of the first mail (i.e. when the bug is opened), and using that with In-Reply-To and References in subsequent e-mails.

Also, it would be cool to organize comments as a real mail-thread, i.e. each with a Message-Id used by subsequent comments (maybe also adding a "Reply" link to the comments view?)

David

Actions #4

Updated by Ling Li about 11 years ago

+1
I like the idea of customizable subject, as the current one is too long for me (I would like to remove the issue.tracker.name from the subject).

I also updated #603---it seems gmail doesn't use the Message-ID or References header (added in #1401).

Actions #5

Updated by Toshi MARUYAMA over 9 years ago

  • Related to Feature #13111: New setting to include the status changes in issue mail notifications subject added
Actions #6

Updated by Florian ROBERT about 9 years ago

+1

Actions #7

Updated by dumb blob over 8 years ago

+1

I'm as well raising my hand for having customizable subjects.

Actions #8

Updated by Michal Kowalski over 8 years ago

+1

Actions #9

Updated by Anonymous about 7 years ago

I agree, this would be great.

Actions #10

Updated by Marius BÄ‚LTEANU about 5 years ago

I've added a patch to #13111 that gives you the option to include or not the status changes in issue mail notifications subject.

Actions #11

Updated by Don Pedro about 5 years ago

Marius BALTEANU wrote:

I've added a patch to #13111 that gives you the option to include or not the status changes in issue mail notifications subject.

Thank you very much, Marius. It's nice to see that even 9 years old bugs are addressed eventually. Just too bad I'm no longer using Redmine :(

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