Difference between "Duplicate" and "Copy" issue
Is it possible to explain in the wiki the difference between "duplicate" and "copy" an issue.
This question is asked frequently to our admin and if a user presses "help" he/she can find it him/herself.
#2 Updated by Ewan Makepeace about 11 years ago
This is not a documentation issue but a bug. All we want is a simple way to make copies of existing issues. Duplicate is close (but parent field does not get duplicated). Copy is rather unexpected in its options (no way to rename the issue for example). Having both options side by side is very ambiguous and so poor design - they need to be refactored to be more user friendly.