Defect #7917
closed
Creating users via email fails if user real name containes special chars
Added by Poul Thomsen over 13 years ago.
Updated about 13 years ago.
Description
If importing issues using the following command
/usr/bin/rake -f /opt/redmine/Rakefile redmine:email:receive_pop3 RAILS_ENV="production" host=xxxxxx username=xxxxxx password=xxxxxx project=xxxxxx allow_override=project,tracker,category,priority unknown_user=create no_permission_check=1 tracker=support
In some cases mails will be left on the server with the message:
--> Message <xxxxxxxxxxxx.xxxx.com> NOT processed and left on the server
When sending a mail with a MailAutherName containing danish special chars "æøå" the mail will be ignored.
It's not a problem creating the user in the system using æøå only the auto creation that fails.
Ruby version: 1.8.7 (i486-linux)
Rails version: 2.3.5
Redmine version: 1.1.2.stable.5164 (MySQL)
Mysql version: 5.1.41-3ubuntu12.9
This is an issue for me as well. Living Sweden we have the letters ÅÄÖ åäö in the alphabet.
Now when using unknown_user=create the mails from the imap server is marked as read but is not delivered to Redmine. If I set the rake to use unknown_user=accept the mails will go through but then of course the user will be set to anonymous and won´t get an account and therefor not any follow ups on the issues.
Cheers!
//Peter Brauner
- Target version set to Candidate for next minor release
Hi!,
I'm having the same problem with latin caracters. I think that it can be treated as an important feature.
Anyone know of a workaround for this?, this is quite game breaking for us unfortunately.
- % Done changed from 0 to 20
- Assignee set to Felix Schäfer
- % Done changed from 20 to 50
- Assignee deleted (
Felix Schäfer)
Poul Thomsen wrote:
Anyone know of a workaround for this?, this is quite game breaking for us unfortunately.
I just made a Python class that connects to the IMAP server and then creates a user for each ignored email (those marked as "Seen"). I currently use it in my cron.
https://github.com/brunoqc/create-redmine-users-from-imap
- Status changed from New to Closed
- Target version changed from Candidate for next minor release to 1.3.0
- Resolution set to Fixed
This should be fixed by r7952. There are now defaults for login/firstname/lastname when those extracted from the email are not considered valid.
If you still have problem with user creation after r7952, please attach a raw email so I can do some testing.
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