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Feature #6666

open

Soft delete of issues

Added by leigh gawne over 13 years ago. Updated about 5 years ago.

Status:
New
Priority:
Normal
Assignee:
-
Category:
Issues
Target version:
-
Start date:
2010-10-14
Due date:
% Done:

0%

Estimated time:
Resolution:

Description

Currently, deleting issues from the system results in their permanent deletion from the Remine database. From a tracability perspective, this is not ideal. Perhaps a setting to decide whether deleting na issue should hard delete it from the database, or soft delete it (such that it is recoverable through some mechanism) would be useful. In the case of soft deletions, you could also have an administrator option to "purge" the database of soft deletions, essesntially hard deleting them.


Related issues

Related to Redmine - Feature #1380: Deleting an issue only marks it as being deletedNew2008-06-05

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Related to Redmine - Feature #7900: Restore issueNew2011-03-17

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Related to Redmine - Feature #18027: Notification when deleting an issueNew

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Has duplicate Redmine - Feature #8942: Soft deletion of ticketClosed2011-07-29

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Has duplicate Redmine - Defect #12585: About the deleted IssuesClosed

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Has duplicate Redmine - Feature #16465: Feature needed to show deleted tracker & can add them againClosed

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Has duplicate Redmine - Feature #21618: Seperation of delete with physical delete Closed

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Actions #1

Updated by Felix Schäfer over 13 years ago

You can use a status called "rejected" for example for issues that were not acted upon but that should not be deleted.

Actions #2

Updated by Anonymous over 13 years ago

I think he means that they would be removed from the users view (a rejected issue would still appear with strike out) and the admin can bring it back.
Kind of like a trash bin for issues.

I agree a bit with the safety buffer, but I solved it mostly by disallowing anyone but admins to delete issues...

Actions #3

Updated by Doug Barth over 13 years ago

We accidentally had one of our issues permanently deleted. I disabled the delete issue option for now, but I second the request for a soft delete within the system.

Actions #4

Updated by Toshi MARUYAMA about 13 years ago

  • Category set to Issues
Actions #5

Updated by Terence Mill almost 13 years ago

+1

Actions #6

Updated by Pierluigi Soana almost 13 years ago

+1

Actions #7

Updated by wilson l almost 13 years ago

+1

Actions #8

Updated by Stas Pozdnyakov over 12 years ago

+1

Actions #9

Updated by Wicola Lation over 12 years ago

+1

Actions #10

Updated by Fares Abdullah about 12 years ago

+1

This caused a small crisis for us. We couldn't easily roll back to the last hourly backup either, as we'd lose all new changes in the last hour.

The "delete" button is too easy to hit as an admin in a moment of distraction thinking you cliked another button: "click - press enter - poof gone". See #8942

Actions #11

Updated by Deoren Moor over 11 years ago

+1

Had someone do this today and it would have been great to have this feature to fall back on.

Actions #12

Updated by Michelle H over 10 years ago

+1

Actions #13

Updated by mnredmine mnredmine over 10 years ago

Fares Abdullah wrote:

The "delete" button is too easy to hit as an admin in a moment of distraction thinking you cliked another button: "click - press enter - poof gone".

Exactly! I did this on friday. I know It's my fault but who on earth has designed such an awful UI and no "trash bin"?

+1

Actions #14

Updated by Lázaro Hermoso over 10 years ago

+1. It is useful in case of deletion mistake and shit happens.

Additional related issues:
#1380
#7900

Actions #15

Updated by Toshi MARUYAMA over 10 years ago

  • Related to Feature #1380: Deleting an issue only marks it as being deleted added
Actions #16

Updated by Toshi MARUYAMA over 10 years ago

Actions #17

Updated by Andrew X over 10 years ago

Lázaro Hermoso wrote:

+1. It is useful in case of deletion mistake and shit happens.

Additional related issues:
#1380
#7900

Hard to believe this issue is still open. Here a comment in a issue was the intention of the deletion, and the whole issue ended up deleted. No-rollback, un-delete, soft-delete? Def useful option. No neg on the RM UI, it just requires a little tweak.

Actions #18

Updated by Luciano Barcellos about 10 years ago

+1. I've just joined the group of those who made a deletion mistake. I was trying to remove just a comment, too.

Actions #19

Updated by Jean-Philippe Lang about 10 years ago

  • Is duplicate of Feature #16465: Feature needed to show deleted tracker & can add them again added
Actions #20

Updated by Jean-Philippe Lang about 10 years ago

  • Is duplicate of deleted (Feature #16465: Feature needed to show deleted tracker & can add them again)
Actions #21

Updated by Jean-Philippe Lang about 10 years ago

  • Has duplicate Feature #16465: Feature needed to show deleted tracker & can add them again added
Actions #22

Updated by Kevin Palm about 10 years ago

+1

Actions #23

Updated by Anonymous about 10 years ago

+1

Actions #24

Updated by Igor Panassiouk almost 10 years ago

Useful and sometimes necessary feature.

I use many roles in my installations and "Project Manager" and/or "Project Admin" should have a permission to delete issue.
But for QA and audit purposes I'd prefer to restore and move such issues to special project, for example.

Actions #26

Updated by Toshi MARUYAMA over 9 years ago

  • Related to Feature #18027: Notification when deleting an issue added
Actions #27

Updated by Rob Taft about 9 years ago

+1 Just accidentally deleted a ticket thinking I was deleting a duplicate comment. There was no division between the last comment and the delete.

Actions #28

Updated by Matthew Palencia almost 9 years ago

I hope this will be fixed.
Had a bad time this 'delete' button today.
It looks like delete a comment, but it deleted the whole issue,
the bad thing it's physical delete :(

Actions #29

Updated by pee pee almost 9 years ago

+1

I thought the delete button was for the update (it is located under the last update!!) and whoops my whole issue and al its updates are gone!!
please fix!!

another tip/request: the "edit" button should better be called "update", I initially thought it was for editing the issue descrition (the first colored part of the issue, before the updates)

tx!!

Actions #30

Updated by Go MAEDA over 8 years ago

  • Has duplicate Feature #21618: Seperation of delete with physical delete added
Actions #31

Updated by Anh Le Giang over 8 years ago

+1

Actions #32

Updated by Fred B over 7 years ago

How can we emphasize more.. This needs to be fixed.

I just lost 3 issues and there nos way top know wjhat happen and restore them back!

+!1!!

Actions #33

Updated by Maicon Zucco about 7 years ago

+1

Actions #34

Updated by Ignacio Soler almost 7 years ago

+1!

added 7 years ago ... it's starting to stink ...

Actions #35

Updated by Jason Togneri over 6 years ago

+1, I've also done the deleted comment thing where I deleted an issue by mistake (only once so far though). Would love to see this feature, or at least a safety mechanism of some sort. Any hope?

Actions #36

Updated by Karl Wilbur over 6 years ago

It seems that this is a duplicate of #1380, which itself is over 9 years old.

Actions #37

Updated by Piotr Błądek about 5 years ago

+1

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