Redmine

You can use a status called "rejected" for example for issues that were not acted upon but that should not be deleted.

I think he means that they would be removed from the users view (a rejected issue would still appear with strike out) and the admin can bring it back.
Kind of like a trash bin for issues.

I agree a bit with the safety buffer, but I solved it mostly by disallowing anyone but admins to delete issues...

We accidentally had one of our issues permanently deleted. I disabled the delete issue option for now, but I second the request for a soft delete within the system.

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This caused a small crisis for us. We couldn't easily roll back to the last hourly backup either, as we'd lose all new changes in the last hour.

The "delete" button is too easy to hit as an admin in a moment of distraction thinking you cliked another button: "click - press enter - poof gone". See #8942

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Had someone do this today and it would have been great to have this feature to fall back on.

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Fares Abdullah wrote:

The "delete" button is too easy to hit as an admin in a moment of distraction thinking you cliked another button: "click - press enter - poof gone".

Exactly! I did this on friday. I know It's my fault but who on earth has designed such an awful UI and no "trash bin"?

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+1. It is useful in case of deletion mistake and shit happens.

Additional related issues:
#1380
#7900

Lázaro Hermoso wrote:

+1. It is useful in case of deletion mistake and shit happens.

Additional related issues:
#1380
#7900

Hard to believe this issue is still open. Here a comment in a issue was the intention of the deletion, and the whole issue ended up deleted. No-rollback, un-delete, soft-delete? Def useful option. No neg on the RM UI, it just requires a little tweak.

+1. I've just joined the group of those who made a deletion mistake. I was trying to remove just a comment, too.

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Useful and sometimes necessary feature.

I use many roles in my installations and "Project Manager" and/or "Project Admin" should have a permission to delete issue.
But for QA and audit purposes I'd prefer to restore and move such issues to special project, for example.

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+1 Just accidentally deleted a ticket thinking I was deleting a duplicate comment. There was no division between the last comment and the delete.

I hope this will be fixed.
Had a bad time this 'delete' button today.
It looks like delete a comment, but it deleted the whole issue,
the bad thing it's physical delete :(

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I thought the delete button was for the update (it is located under the last update!!) and whoops my whole issue and al its updates are gone!!
please fix!!

another tip/request: the "edit" button should better be called "update", I initially thought it was for editing the issue descrition (the first colored part of the issue, before the updates)

tx!!

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How can we emphasize more.. This needs to be fixed.

I just lost 3 issues and there nos way top know wjhat happen and restore them back!

+!1!!

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added 7 years ago ... it's starting to stink ...

+1, I've also done the deleted comment thing where I deleted an issue by mistake (only once so far though). Would love to see this feature, or at least a safety mechanism of some sort. Any hope?

It seems that this is a duplicate of #1380, which itself is over 9 years old.

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