Feature #2568
closedDescription for issue statuses
0%
Description
We have the problem that users are not always sure what the semantic of a certain status is and what status they should set for a ticket when updating it.
Therefore it would be nice to be able to add a documentation to issue statuses, especially when introducing custom statuses. The documentation could then be presented to the user as a tooltip when selecting a status for a ticket.
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Related issues
Updated by Jerome Vanthournout almost 16 years ago
+1
I would also really appreciate this feature.
Updated by Thomas Woelfle almost 16 years ago
The same would be nice for categories and priorities too.
Updated by Thomas Pihl over 15 years ago
Why not just document them on the wiki?
I have a page for each of those (incl some custom fields as well)
/T
Updated by Thomas Woelfle over 15 years ago
Thomas Pihl wrote:
Why not just document them on the wiki?
I have a page for each of those (incl some custom fields as well)
/T
That's what we are doing currently. Some of our developers mentioned that it would increase the usibility if they do not have to open one or more wiki pages (for statuses, categories, priorities, ...) while creating or updating issues.
Well, as said, it is just a usibility feature request.
Updated by Brad Mace over 15 years ago
If you could attach a description to each status/category/priority then it could be displayed as a tooltip, vs having to look it up on the wiki.
Updated by Dipan Mehta over 11 years ago
+1 This is very important. Usually, when reading in a wiki you read things like reading a book - you don't know what to search for where. When people are in the 'act of doing things' it makes sense to give them tool tip or some contextual help which doesn't requires them to move around pages. This is very very crucial!
The closest to this I had came across - is extended fields which provides Hint per field. Again, this doesn't help about core fields, and also it is not sufficiently contextual i.e. different for each tracker/status to tell users "what they should write HERE and NOW!"
Updated by Daniel Felix over 11 years ago
This could be solved too by a new look of the issue generation.
Maybe I could provide a new issue assistent the coming weeks.
Updated by Dipan Mehta over 11 years ago
Why is the category documentation? The feature is actually asking for 'Tooltip/Hint/Help framework based on context' in Redmine.
Updated by Dipan Mehta over 11 years ago
Issue #442 talks about contextual documentation of Tracker rather than Status or custom fields However, we can have generic frameworks that can encompass all such contextual help/documentation aspects.
Updated by Dipan Mehta over 11 years ago
Updated by Dipan Mehta over 11 years ago
Another related #4768 - essentially documenting and contextually describing 'Category' (e.g. what type of issues qualify for this category) is another important example.
Updated by Dipan Mehta over 11 years ago
Another related #5026 - requires description/documentation for Status/Role/Tracker.
Looks like, there is a lot of demand for the 'instant end-user documentation'
I was wondering, while issue #9256 is already planned under Candidate for next major release, will it be a good idea to have #2568 in the same release?
Updated by Mischa The Evil about 11 years ago
- Related to deleted (Feature #9256: Trackers have a description in addition to a name)
Updated by Toshi MARUYAMA almost 10 years ago
- Has duplicate Feature #12002: I'd like to see an Issue Status Description added
Updated by Go MAEDA over 4 years ago
- Subject changed from Issue status documentation to Description for issue statuses
Updated by Go MAEDA over 3 years ago
- Has duplicate Feature #35509: Description of issue statuses added
Updated by Takenori TAKAKI about 1 year ago
- File 2568-add-description-to-issue-statuses.patch 2568-add-description-to-issue-statuses.patch added
+1
I've created a patch to add descriptions to issue statuses.
With this patch, users can set statuses while viewing descriptions, just like with the tracker.
Updated by Go MAEDA about 1 year ago
- Target version set to 5.1.0
Setting the target version to 5.1.0.
Updated by Go MAEDA about 1 year ago
- Status changed from New to Closed
- Assignee set to Go MAEDA
- Resolution set to Fixed
Committed the patch. Thank you.
Now each issue status has a description field you can see them on the issue new/edit form.
Updated by Alexander Meindl about 1 year ago
db/migrate/20230818020734_add_status_description.rb of the patch is missing in the commit.