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Feature #31589

closed

Show warning and the reason when the issue cannot be closed because of open subtasks or blocking open issue(s)

Added by Go MAEDA almost 5 years ago. Updated about 4 years ago.

Status:
Closed
Priority:
Normal
Assignee:
Category:
UI
Target version:
Start date:
Due date:
% Done:

0%

Estimated time:
Resolution:
Fixed

Description

You cannot close an issue if it has open subtasks (#10989).

This rule is not obvious and difficult to know for users. In my company, "why I cannot close this issue?" is an FAQ. When they come across the behavior, they spend a long time to check workflows. Of course, there is no problem with workflows. It is really hard for ordinary users to find the cause of the behavior.

I think it will be a great help to prevent confusing users if a warning icon with a tooltip is displayed on the edit issue form like the following screenshot.


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Related issues

Related to Redmine - Feature #10989: Prevent parent issue from being closed if a child issue is openClosedJean-Philippe Lang

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Related to Redmine - Feature #28492: Option not to block closing a parent issue when it has open subtask(s)New

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Related to Redmine - Feature #31322: Provide a way to automatically close all open subtasks too when a parent issue is being closedNew

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Related to Redmine - Defect #6158: Needs warning when trying to close a ticket that is blocked by another oneClosed2010-08-17

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Related to Redmine - Defect #33415: Issue#closable? doesn't handle the case of issues with open subtask(s) ánd being blocked by other open issue(s)New

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Has duplicate Redmine - Feature #32757: Show warning when an issue cannot be closed because of blocking issue relationsClosed

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