Feature #643: Issue description templates - Redmine

Feature #643

Issue description templates

Added by Yonni Mendes over 4 years ago. Updated 4 months ago.

Status:

New

Start date:

2008-02-12

Priority:

Normal

Due date:

Assignee:

% Done:

Category:

Issues

Target version:

Resolution:

Description

When opening new issues it would help guiding the user to be as detailed as possible if an administrator could create a predefined template per tracker (per project?). Such a template need only be displayed as stand in text in the description field so that the user can then replace template parts with the actual input.

Related issues

History

#1 Updated by Thomas Lecavelier over 4 years ago

I don't think it's a "want-have" feature:

Even if it should be a good idea to teach BTS usage to new users, they soon will be proficient in using it, so entering an issue using n pages will become time-consuming. Organizing a small meeting presenting the tool with some real-usage of the tool for each attendee should be more valuable.

(or maybe I haven't understand your idea :) )

#2 Updated by Ale Muñoz about 4 years ago

+1 for this.

What he is suggesting is this:

- When the user clicks on "New Issue", the description field is pre-filled with a text like this:

What you did
------------------------------------------------------
Please describe what you were doing when you found the issue

Expected result
------------------------------------------------------
What were you expecting to happen?

Obtained result
------------------------------------------------------
What happened instead

Environment
------------------------------------------------------
Please tell us what is your operating system, version, browser, etc...

(or words to that effect)

Check http://twitter.com/help and you will understand. That form is a masterpiece of design, and is used a lot like a good example of how things should be done : )

#3 Updated by Jean-Philippe Lang about 4 years ago

Check http://twitter.com/help and you will understand

You can have a pretty close result using custom fields.

#4 Updated by Adam Bates over 3 years ago

I was wondering if this suggestion would be revisited, as for a consistency reason it would a great feature. We have three very different trackers which have three different purposes. It would be good to provide a template for the user to provide verbose responses within a structure.

#5 Updated by Light Kong almost 2 years ago

Similar request to #2931.

#6 Updated by Mischa The Evil almost 2 years ago

Subject changed from Description templates to Issue description templates
Category changed from UI to Issues

This is indeed related to patch #2931, which is related also to issue #1138 which itself seemed to be a duplicate of this issue. I've closed #1138 in favor of this older issue.
I've also modified this issues properties subject and category to make it easier to find.

#7 Updated by Erwin Mueller over 1 year ago

It would be great if you can specify a template per project and one to each issue category (bug/feature/support).
For example, what I like to have for issue type feature:

Abstract
--------

Description
-----------

Example
-------

You can't have this with custom fields, because if you add custom fields, they will be under the description text field, below the standard fields, above the files upload field.