Feature #643

Issue description templates

Added by Yonni Mendes over 5 years ago. Updated 3 months ago.

Status:NewStart date:2008-02-12
Priority:NormalDue date:
Assignee:-% Done:

0%

Category:Issues
Target version:Candidate for next major release
Resolution:

Description

When opening new issues it would help guiding the user to be as detailed as possible if an administrator could create a predefined template per tracker (per project?). Such a template need only be displayed as stand in text in the description field so that the user can then replace template parts with the actual input.

Related issues

Related to Patch #2931: Templating for description of new tickets by Tracker New
Duplicated by Feature #1138: Issue templates Closed 2008-04-29
Duplicated by Feature #12807: Add template per project for new issue Closed

History

#1 Updated by Thomas Lecavelier over 5 years ago

I don't think it's a "want-have" feature:

Even if it should be a good idea to teach BTS usage to new users, they soon will be proficient in using it, so entering an issue using n pages will become time-consuming. Organizing a small meeting presenting the tool with some real-usage of the tool for each attendee should be more valuable.

(or maybe I haven't understand your idea :) )

#2 Updated by Ale Muñoz about 5 years ago

+1 for this.

What he is suggesting is this:

- When the user clicks on "New Issue", the description field is pre-filled with a text like this:

What you did
------------------------------------------------------
Please describe what you were doing when you found the issue

Expected result
------------------------------------------------------
What were you expecting to happen?

Obtained result
------------------------------------------------------
What happened instead

Environment
------------------------------------------------------
Please tell us what is your operating system, version, browser, etc...

(or words to that effect)

Check http://twitter.com/help and you will understand. That form is a masterpiece of design, and is used a lot like a good example of how things should be done : )

#3 Updated by Jean-Philippe Lang about 5 years ago

Check http://twitter.com/help and you will understand

You can have a pretty close result using custom fields.

#4 Updated by Adam Bates over 4 years ago

I was wondering if this suggestion would be revisited, as for a consistency reason it would a great feature. We have three very different trackers which have three different purposes. It would be good to provide a template for the user to provide verbose responses within a structure.

#5 Updated by Light Kong almost 3 years ago

Similar request to #2931.

#6 Updated by Mischa The Evil almost 3 years ago

  • Subject changed from Description templates to Issue description templates
  • Category changed from UI to Issues

This is indeed related to patch #2931, which is related also to issue #1138 which itself seemed to be a duplicate of this issue. I've closed #1138 in favor of this older issue.
I've also modified this issues properties subject and category to make it easier to find.

#7 Updated by Erwin Mueller over 2 years ago

+1

It would be great if you can specify a template per project and one to each issue category (bug/feature/support).
For example, what I like to have for issue type feature:

Abstract
--------

Description
-----------

Example
-------

You can't have this with custom fields, because if you add custom fields, they will be under the description text field, below the standard fields, above the files upload field.

#8 Updated by Damien Couderc over 2 years ago

Hi all,
It would also be even more useful if it was possible to have multiple templates for multiple kind of issue of the same tracker.

#9 Updated by Antoine Roux over 2 years ago

Yes, I would love to have that as well. One template per tracker would be perfect in my case.

#10 Updated by Sylvain Guimond about 2 years ago

+1 It would be useful!

#11 Updated by Sunil Babu almost 2 years ago

+1

#12 Updated by Josh Davidson almost 2 years ago

+1

#13 Updated by Terence Mill almost 2 years ago

+1
Templates shall support wiki marcos also

#14 Updated by tim lin almost 2 years ago

+1, it would be very useful.

#15 Updated by Mike Rötgers over 1 year ago

+1, indeed very useful

#16 Updated by Andrey Zubkov over 1 year ago

+1 vote

#17 Updated by Slan Buas over 1 year ago

+1

#19 Updated by Sravanthi Yendluri 11 months ago

+1 vote

#20 Updated by Jonas J 9 months ago

+1 needs to be on trunk

#21 Updated by Etienne Massip 3 months ago

  • Target version set to Candidate for next major release

#22 Updated by Rodrigo Ramalho 3 months ago

+1 vote

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